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Report incorrect facility info, suggest new features, or share your feedback. You can also email us directly at contact@cghshospitals.com. We typically respond within 48 hours.
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Official CGHS Queries
Government contacts
This is an independent tool, not affiliated with the Government of India. For official CGHS queries:
24x7 National CGHS Helpline
Toll-free · Hindi & English
1800-208-8900
Toll-free · Available 24x7 · Landline & mobile
The helpline is universally accessible from any landline or mobile service provider. CGHS beneficiaries can seek all service-related information through this helpline.
Topics covered by the helpline
- General CGHS information — wellness centres, timings, CMO contacts
- Facilities & entitlements for beneficiaries and dependents
- CGHS eligibility — serving employees, pensioners, dependents
- Ward entitlement & contribution based on pay scale/pension
- Plastic card — new card, transfer, loss, addition/deletion of names
- Medicines — issuing from wellness centres, authorized chemists, life-saving drugs
- Permissions for investigations & procedures
- Hospitalization — emergency, cashless facility, referral, CGHS rates
- Medical reimbursement claims (MRC) — documents, submission, tracking
- Health Care Organization (HCO) empanelment — names, facilities, accreditation status
- Grievance redressal & RTI guidance
Frequently Asked Questions
Is this an official CGHS website?
No. This is an independent, community-built tool. For official services, visit cghs.mohfw.gov.in.
How often is the facility data updated?
The data is periodically refreshed from official CGHS sources. However, empanelment status can change at any time, so we recommend confirming with the facility before your visit.
Can I suggest a new city to be added?
Yes. We plan to expand coverage to more CGHS cities. If your city is not listed, let us know and we will prioritise adding it.
Why is a facility missing from the directory?
Some facilities may not have geocoded addresses in the official data. If you notice a missing facility, please report it so we can add the correct location.
How can I verify a facility's empanelment?
Empanelment status is sourced from official CGHS records, but it can change. Always confirm with the facility or check the official CGHS website before planning your visit.
What is the CGHS helpline number?
The 24x7 National CGHS Helpline is available at 1800-208-8900 (toll-free). It is a bilingual service (Hindi and English) accessible from any landline or mobile. The helpline provides information on CGHS eligibility, facilities, medicines, hospitalization, medical reimbursement claims, empanelment status, and more.