Orchid Speciality Hospital, Lohgaon

Today I had visited the hospital, very cordial ENT doctor and professional, but the bills clerk on the first floor time 1720 hrs today was arrogant and adamant to put her signature on the bill paid. With apprehension she signed the bill with language of doing a favour for doing so. Such staff need to be counciled and corrected. Hope the management takes a call on this.

I recently visited Orchid Speciality Hospital and had an excellent experience. The staff was professional, courteous, and attentive to all my needs. The doctors were knowledgeable and took the time to explain my condition and treatment options thoroughly. The facilities were clean, well-maintained, and equipped with the latest medical technology. From the reception to the medical staff, everyone ensured that I felt comfortable and well-cared for throughout my visit. I highly recommend Orchid Speciality Hospital to anyone seeking high-quality medical care.

I m giving rating of only 2.5/5 for icu service. Bad points: Unhygeine: washrooms are not kept clean, food remains on ur table and throwables, plastic bags will not be thrown away immediately it keeps lying there for hours/overnight. I saw 2-3 small cockroaches around my bed. Unprofessional: nurses literally yell at you, except few of them as they work in shifts, out of 4 one lady was really nice & respectful. Mostly staff is sitting around the table and chatting when main doctors are not there in the room. Inefficient: interns don't know anything, if u ask for smthing they have a puzzled look on their face, my both hands were swollen because of salian for 3 days, I kept telling them repeatedly it hurts during taking bp, they did not do proper dressing until it became big swollen lumps on both hands, (then they will charge u for this dressing also), if u ever ask for a simple mask u will never get it promptly until u remind them twice/thrice, I asked for a simple backspray coz my back was hurting due to lying down everyday, I never got that spray from them! My body was cleaned & wiped only once out of 5 days. Ideally it shud be daily. Overall, I would say, they don't proactively check if the patients are feeling comfortable of their service and comfort given to them, for eg. , they will switch on fan/ac all of a sudden, inspite of knowing this patient has throat infection, due to this, i cudn't sleep well for 3-4 days. Good Points: I was admitted for poisoning case at midnight, I was attended promptly by a team of professionals with Dr Goel. All walkin consultant doctors were highly qualified, polished, professional, & cordial. My main problem of poisoning was taken care of with proper medication, no complaints about that!

I got very good treatment here, the doctors, staff, nurses and workers here are all very cooperative & very friendly in nature, they take care of us like a family 💗and has a very clean and hygienic surrounding, a kitchen is needed here, Everything is well & good❤️👍great Experience & thank you so much All staff ,You all have a huge role in my getting well great job🫀...........!!!!!!