Prashant Memorial Charitable Hospital

Dear Prashant Memorial Hospital, I hope this message finds you well. I am writing to inquire about the availability of normal delivery services under the CGHS scheme at Prashant Memorial Hospital. Specifically, I would like to understand whether the hospital provides this facility and if so, what the procedures and requirements are. I would appreciate any information or guidance you can provide on this matter. Thank you for your assistance. Sincerely, PRITI KUMARI, X

Muzaffarpur, this is Prashant Hospital, here treatment is done on Ayushman card, cleanliness is also taken care of and the time to time of all the patients here and whoever is with them is also kept in mind, the food and drink of the patients is also kept in mind, the food of the patients is Ayushman. If it comes from the card side, then I say that at least one person accompanying the patient should be given extra food so that they will have to spend less money because if Ayushman is doing all the work, then food should also be provided from there for one person and hence there should be two people for one patient. Everything else is correct, whatever we have seen, we are telling you and you can also see it in the video, rest you can go and visit yourself and get the information and reduce it as per your convenience. Rd Number 4, Juran Chapra, Brahmapura, Muzaffarpur, Bihar 842001

I would request hospital management team not to allow further practice for stent procedure. The success rate is very minimal at Prashant hospital. I lost my father because of faulty practice during stent procedure and IV catheter use led to sepsis and septic shock. The reaction starts after 2~3 days of process. There are multiple cases, do investigate the same and protect lives of innocent people.

I would like to bring to your attention the extremely poor service being provided. There seems to be no supervision or adequate manpower available. Upon visiting the helpdesk, I was informed that staff were not present, and no one attended to the patient promptly. It took almost one hour just to get an X-ray done. After admitting the patient, the room was not cleaned immediately and was only cleaned after repeated requests, that too after waiting for about 30 minutes. This is very disappointing, especially considering this was a VIP room. If this is the level of service in a VIP room, one can only imagine the condition of general rooms. Kindly take the necessary action to improve the services and deploy additional manpower to ensure proper supervision and patient care.