Ramkrishna CARE Medical Sciences Pvt Ltd

Feedback on Our Week-Long Stay at the Hospital (Cardiac Section) We were at the hospital for about a week for my father’s treatment in the Cardiac section. Here are my observations based on our experience: Positives: 1. Exceptional Staff: The staff across departments are truly commendable—kind, caring, and always pleasant to interact with. Their helpful attitude made a difficult time a little easier. 2. Gender-Inclusive Workforce: It’s refreshing to see a high number of female staff, even in areas like security. The hospital clearly values and supports gender equity in its workforce. 3. Dr. Jain (Cardiology): A special mention to Dr. Jain, whose expertise and patient-centered approach stand out. He takes time to explain everything in detail and instills confidence. 4. Cleanliness: The hospital premises are well maintained. Floors are regularly cleaned, and there are no flies or mosquitoes—a big plus. 5. Comprehensive Facility: The hospital has a large compound and houses all major medical departments and services under one roof. Areas Needing Improvement: 1. Canteen Hygiene: The canteen seems poorly maintained. The kitchen and mess hall appear unhygienic and shabby. It’s unclear whether it’s managed by the hospital or outsourced, but it definitely needs attention. 2. Cafeteria Limitations: The indoor cafeteria only offers packaged snacks, tea, and coffee—there is no kitchen facility. For a hospital of this size, the absence of a proper dining space is surprising and inconvenient. 3. Leakage Issues: The covered walkway near the pharmacy had water leaking through the roof during rains, which poses both discomfort and a safety risk. 4. Surroundings Outside the Compound: The areas just outside the hospital—shops, roads, and parking—are in very poor condition. Given the hospital’s influence, it would be beneficial if the management could push for improvements through local authorities. 5. Regency Hotel on Campus: We stayed one night at the Regency Hotel inside the hospital compound. Unfortunately, the experience was disappointing. The room and linen were not clean, and we had to check out the very next day.

This is an excellent and trustworthy hospital where treatment is provided strictly according to the patient’s needs. Special attention is given to patient comfort, which helps build confidence and reassurance not only in the patients but also among their family members. The hospital environment is very positive, clean, and caring. All the hospital staff are extremely polite, supportive, and maintain a family-like approach. This hospital does not feel like just a medical facility; rather, it feels like a place where patients truly recover with proper care and attention. The doctors’ services and guidance feel like advice given by a family head—thoughtful, responsible, and based on genuine concern. Medical consultation and treatment are provided as per medical necessity, which creates a strong sense of trust. The nursing staff is highly skilled, attentive, and compassionate. The admission department is also very cooperative and supportive, making the entire process smooth and stress-free. Overall, this hospital provides a healthy and supportive environment essential for a healthy life. I am highly satisfied with the services and would confidently recommend this hospital to others.

It’s excellent experience of treatment specially nursing staff 1) Chandani Sahoo 2) Kavita 3) Bhineshwari 4) Vijay Laxmi They are expert in their field and very polite. House Keeping Ms Manju was very polite and hard working.

Thank you Dr. Subuhi Naqvi Ma'am for your guidance and kindness, and to the entire Gyenic staff - Sister Rajkumari Ji, Jyoti Jogi, Manisha, Hemlata, and Snehlata for your tireless efforts, comforting words, and friendly smiles. Your teamwork and dedication reflect the true spirit of healing and compassion. I am deeply grateful for everything you have done and will always remember the care and positivity you brought during this important time. With sincere appreciation, Harsha Mehra

I am overwhelmed with gratitude for the incredible team at RKCH Raipur who helped bring my baby into the world. The entire experience was truly exceptional, and I feel blessed to have had such wonderful caregivers by my side. Dr. Subuhi Naqvi was phenomenal her expertise, kindness, and reassuring presence made me feel confident and supported throughout my pregnancy and delivery. Her dedication to her patients is truly inspiring. The nursing staff, particularly Sister Rajkumari, Hemlata, Manisha, Jyoti, Savita, Anju, and Lina, were angels in disguise. Their compassion, patience, and gentle care made a world of difference during those precious early moments with my baby. They went above and beyond to ensure my comfort and well-being, and I am forever grateful. From the front desk to the OT, every staff member was friendly, courteous, and professional. The hospital's facilities were clean and modern, and the amenities were thoughtful and appreciated. I would highly recommend RKCH Raipur to anyone expecting a baby and for other treatments, as they have state-of-the-art machines with a top-notch team of doctors, nurses, and supporting staff. The care and compassion I received were truly top-notch, and I feel so lucky to have had the opportunity to give birth in such a wonderful place. Thank you, Dr. Subuhi Naqvi, Sister Rajkumari, Hemlata, Manisha, Jyoti, Savita, Anju, and Lina, and the entire team, for making this experience so special. You are all truly amazing!

Feedback on Our Week-Long Stay at the Hospital (Cardiac Section) We were at the hospital for about a week for my father’s treatment in the Cardiac section. Here are my observations based on our experience: Positives: 1. Exceptional Staff: The staff across departments are truly commendable—kind, caring, and always pleasant to interact with. Their helpful attitude made a difficult time a little easier. 2. Gender-Inclusive Workforce: It’s refreshing to see a high number of female staff, even in areas like security. The hospital clearly values and supports gender equity in its workforce. 3. Dr. Jain (Cardiology): A special mention to Dr. Jain, whose expertise and patient-centered approach stand out. He takes time to explain everything in detail and instills confidence. 4. Cleanliness: The hospital premises are well maintained. Floors are regularly cleaned, and there are no flies or mosquitoes—a big plus. 5. Comprehensive Facility: The hospital has a large compound and houses all major medical departments and services under one roof. Areas Needing Improvement: 1. Canteen Hygiene: The canteen seems poorly maintained. The kitchen and mess hall appear unhygienic and shabby. It’s unclear whether it’s managed by the hospital or outsourced, but it definitely needs attention. 2. Cafeteria Limitations: The indoor cafeteria only offers packaged snacks, tea, and coffee—there is no kitchen facility. For a hospital of this size, the absence of a proper dining space is surprising and inconvenient. 3. Leakage Issues: The covered walkway near the pharmacy had water leaking through the roof during rains, which poses both discomfort and a safety risk. 4. Surroundings Outside the Compound: The areas just outside the hospital—shops, roads, and parking—are in very poor condition. Given the hospital’s influence, it would be beneficial if the management could push for improvements through local authorities. 5. Regency Hotel on Campus: We stayed one night at the Regency Hotel inside the hospital compound. Unfortunately, the experience was disappointing. The room and linen were not clean, and we had to check out the very next day.

This is an excellent and trustworthy hospital where treatment is provided strictly according to the patient’s needs. Special attention is given to patient comfort, which helps build confidence and reassurance not only in the patients but also among their family members. The hospital environment is very positive, clean, and caring. All the hospital staff are extremely polite, supportive, and maintain a family-like approach. This hospital does not feel like just a medical facility; rather, it feels like a place where patients truly recover with proper care and attention. The doctors’ services and guidance feel like advice given by a family head—thoughtful, responsible, and based on genuine concern. Medical consultation and treatment are provided as per medical necessity, which creates a strong sense of trust. The nursing staff is highly skilled, attentive, and compassionate. The admission department is also very cooperative and supportive, making the entire process smooth and stress-free. Overall, this hospital provides a healthy and supportive environment essential for a healthy life. I am highly satisfied with the services and would confidently recommend this hospital to others.

It’s excellent experience of treatment specially nursing staff 1) Chandani Sahoo 2) Kavita 3) Bhineshwari 4) Vijay Laxmi They are expert in their field and very polite. House Keeping Ms Manju was very polite and hard working.

Thank you Dr. Subuhi Naqvi Ma'am for your guidance and kindness, and to the entire Gyenic staff - Sister Rajkumari Ji, Jyoti Jogi, Manisha, Hemlata, and Snehlata for your tireless efforts, comforting words, and friendly smiles. Your teamwork and dedication reflect the true spirit of healing and compassion. I am deeply grateful for everything you have done and will always remember the care and positivity you brought during this important time. With sincere appreciation, Harsha Mehra

I am overwhelmed with gratitude for the incredible team at RKCH Raipur who helped bring my baby into the world. The entire experience was truly exceptional, and I feel blessed to have had such wonderful caregivers by my side. Dr. Subuhi Naqvi was phenomenal her expertise, kindness, and reassuring presence made me feel confident and supported throughout my pregnancy and delivery. Her dedication to her patients is truly inspiring. The nursing staff, particularly Sister Rajkumari, Hemlata, Manisha, Jyoti, Savita, Anju, and Lina, were angels in disguise. Their compassion, patience, and gentle care made a world of difference during those precious early moments with my baby. They went above and beyond to ensure my comfort and well-being, and I am forever grateful. From the front desk to the OT, every staff member was friendly, courteous, and professional. The hospital's facilities were clean and modern, and the amenities were thoughtful and appreciated. I would highly recommend RKCH Raipur to anyone expecting a baby and for other treatments, as they have state-of-the-art machines with a top-notch team of doctors, nurses, and supporting staff. The care and compassion I received were truly top-notch, and I feel so lucky to have had the opportunity to give birth in such a wonderful place. Thank you, Dr. Subuhi Naqvi, Sister Rajkumari, Hemlata, Manisha, Jyoti, Savita, Anju, and Lina, and the entire team, for making this experience so special. You are all truly amazing!