Swagat Superspeciality Surgicl Institute

I recently had my surgery and was very happy how the doctors catered to my health issues professionally and diligently. There was always a remedial measure to every problem that occurred. Really thankful to Dr Khanna and his team, Dr Chaudhary, Dr Biswaji , Dr Prishni and Dr Pawan, and all those who were involved for my successful surgery and helped me to psychologically recover from the trauma. Also, a big thank you and appreciation to the nursing staffs whether it was the OPD, Emergency, Recovery or the 7th floor. The care and patience they provided was amazing. In comparison to many hospitals in guwahati, delhi and Chennai, I found the nursing staff in Swagat the sweetest and best. Even the insurance department was vert helpful and kind during the process and h3lp in smooth discharge. The only thing which needs improvement is the canteen food. It definitely needs and upgrade. Thank you to Swagat Hospital and to your hospitality.

This is a useless hospital. Both the kidneys of my patient are damaged. He was undergoing dialysis at Narayana Hospital for so many days, so he was fine till then. I brought him to Swagat Hospital and he was fine for 3.4 days.It was fine, after 3-4 days the patient has no sense, for 9 days he has no sense, no stickman was done properly, my patient is no more 😭It is a very useless hospital, don't go there anymore on my behalf Blood was needed after And 2 days, blood was given 6 times, I don't know what was done, 1 blood was taken for 5800 rupees, I asked once why it costs so much 5800 rupees, they said once that the price of blood is 3000 thousand more.He had said that if you bring toner worth Rs 2800 you will get Rs 2800 back, now he is saying that he will not give Rs 2800, now he is saying that he does not know what test he does for blood, he charges Rs 2800 for it. Shantipur is swagat, that hospital is taking money from everyone do not go to such a hospital.

My mother recently had kidney stone surgery at Swagat Super Speciality Hospital & Surgical Institute, and we are very satisfied with the care. The doctors were skilled and reassuring, the staff was attentive, and her recovery was smooth. Clean environment and excellent service—highly recommended.

27/11/25 I visited this hospital today with my father, who is a CGHS beneficiary and a pensioner, as he was suffering from acute stomach pain. Unfortunately, the experience was extremely disappointing. Despite his condition and his CGHS entitlement, the hospital staff did not guide us properly or help us take any important decisions when we needed urgent support. Instead, they provided wrong information, which left us confused and stressed during a critical situation Even when we informed them that we were planning to take my father to another hospital due to the poor support, they showed no concern and did not even ask or guide us further. This lack of responsibility and empathy towards a senior citizen and CGHS beneficiary is unacceptable Hospitals should offer clear communication, proper support, and care especially during emergencies. I hope the management takes this seriously and improves their services so that no other family has to face such negligence. Hospitals have a responsibility to treat patients especially senior citizens and CGHS beneficiaries with clarity, respect, and proper guidance. I sincerely hope the hospital management reviews this matter and improves their service so that no other family faces such negligence in the future