Dolphin Diagnostic Services

VisakhapatnamDiagnosticNon-NABH

Facility details

Address

18-1-18, KGH Down Road, Maharani Peta, Visakhapatnam, Andhra Pradesh 530002, India

530002

Hours

Mon–Sat7:30 AM – 10:00 PM
Sun8:30 AM – 2:00 PM
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Reviews from Google

651 reviews
Abhinay Ankala· a month ago
I had a very disappointing experience at Dolphin Diagnostic Services – Visakhapatnam. We came for a TIFA scan and reached at 6 PM as instructed. However, we had to wait for nearly 3 hours, which is extremely difficult and uncomfortable, especially for a pregnant woman. If there was going to be such a long delay, the reception staff should have clearly informed us at the time of payment instead of making us sit and wait without any clarity. Unfortunately, this was not a one-time issue. The same thing happened earlier during the marker test — we had to wait almost 3 hours then as well. Waiting for reports was an other 2 hours. For a diagnostic center that handles pregnancy scans and important medical tests, proper scheduling and time management are very important. They should provide clear appointment slots and stick to them, instead of functioning like a crowded general hospital with no time discipline. Very disappointed with the lack of coordination and respect for patients’ time.
Devi Chitti· 3 months ago
Visited Dolphin for some tests. There is a middle aged lady sitting in the reception. She don't know how to behave with customers and patients. She don't have patience and has zero qualities as a receptionist. I'm sorry to say, she's busy in talking to some old person right beside her. She's very busy in entertaining him and getting entertained, ignoring patients and disrespecting their time and everything. Even after seeing lot of bad reviews, I preferred to come there. Now I understood why you got such stupid reviews about staff behavior and test reports. To the mgnt: 1) your receptionist don't know how to treat customers, patients 2) In the work time, she is busy in talking to that person more rather than talking to patients. Shame on that male person also, as he also is very low on common sense. He also know that customer is waiting there. Still they are busy in some personal discussions right in the reception area leaving patients. 3) Not sure why owners don't care about these kind of abnormal behaviors. Thanks for proving the negative reviews right and proving me wrong in coming to dolphin. I will never visit again. No option in giving negative reviews, so giving 1 ⭐️
kameswari karuna· 3 months ago
Had a smooth experience with MRI and CT scan here. The staff were polite and supportive, the centre was clean, and the process was well organized. Scans were done on time and reports were given promptly. Highly recommended.
K Vara Lakshmi· 3 months ago
Management was nice and staff behaviour is also friendly nature
Reddi sravani· 3 months ago
Receiving is very good and hospital is very neat and clean. Staff was very friendly & who ever working in reception 28/12/2025 Sunday I don't know her name she is very supportive and receving patients very good. Thank you mam.
Abhinay Ankala· a month ago
I had a very disappointing experience at Dolphin Diagnostic Services – Visakhapatnam. We came for a TIFA scan and reached at 6 PM as instructed. However, we had to wait for nearly 3 hours, which is extremely difficult and uncomfortable, especially for a pregnant woman. If there was going to be such a long delay, the reception staff should have clearly informed us at the time of payment instead of making us sit and wait without any clarity. Unfortunately, this was not a one-time issue. The same thing happened earlier during the marker test — we had to wait almost 3 hours then as well. Waiting for reports was an other 2 hours. For a diagnostic center that handles pregnancy scans and important medical tests, proper scheduling and time management are very important. They should provide clear appointment slots and stick to them, instead of functioning like a crowded general hospital with no time discipline. Very disappointed with the lack of coordination and respect for patients’ time.
Devi Chitti· 3 months ago
Visited Dolphin for some tests. There is a middle aged lady sitting in the reception. She don't know how to behave with customers and patients. She don't have patience and has zero qualities as a receptionist. I'm sorry to say, she's busy in talking to some old person right beside her. She's very busy in entertaining him and getting entertained, ignoring patients and disrespecting their time and everything. Even after seeing lot of bad reviews, I preferred to come there. Now I understood why you got such stupid reviews about staff behavior and test reports. To the mgnt: 1) your receptionist don't know how to treat customers, patients 2) In the work time, she is busy in talking to that person more rather than talking to patients. Shame on that male person also, as he also is very low on common sense. He also know that customer is waiting there. Still they are busy in some personal discussions right in the reception area leaving patients. 3) Not sure why owners don't care about these kind of abnormal behaviors. Thanks for proving the negative reviews right and proving me wrong in coming to dolphin. I will never visit again. No option in giving negative reviews, so giving 1 ⭐️
kameswari karuna· 3 months ago
Had a smooth experience with MRI and CT scan here. The staff were polite and supportive, the centre was clean, and the process was well organized. Scans were done on time and reports were given promptly. Highly recommended.
K Vara Lakshmi· 3 months ago
Management was nice and staff behaviour is also friendly nature
Reddi sravani· 3 months ago
Receiving is very good and hospital is very neat and clean. Staff was very friendly & who ever working in reception 28/12/2025 Sunday I don't know her name she is very supportive and receving patients very good. Thank you mam.

Services

1 service
Laboratory Medicine

CGHS rates

District · Visakhapatnam · Non-NABH

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About this facility

Dolphin Diagnostic Services is a CGHS empanelled diagnostic in Visakhapatnam. As a facility empanelled under the Central Government Health Scheme, it provides healthcare services to CGHS beneficiaries including central government employees, pensioners, and their dependents.

This facility is not currently NABH accredited — accreditation may have expired or been withdrawn.

Dolphin Diagnostic Services offers a range of medical services including Laboratory Medicine.

As an empanelled diagnostic centre, Dolphin Diagnostic Services offers laboratory tests and imaging studies to CGHS beneficiaries in Visakhapatnam.

Data last verified: . Empanelment data sourced from the official CGHS website (cghs.mohfw.gov.in). Updated 2026.

Visiting this facility

Referral: All diagnostic investigations at Dolphin Diagnostic Services require a referral from your CGHS wellness centre or the treating empanelled hospital specifying the tests needed.

Cashless treatment: Available at CGHS-approved rates. Standard CGHS rate ceilings apply at non-accredited facilities.

In Andhra Pradesh: Dolphin Diagnostic Services is one of the CGHS empanelled facilities in Andhra Pradesh, which also has facilities in Vijayawada, Guntur, Nellore, Rajahmundry, and 1 other cities. Any CGHS beneficiary can use this facility with a valid referral.

Other CGHS Diagnostics Near Dolphin Diagnostic Services

2

Distances are approximate, calculated in a straight line.

Common questions

Yes — Dolphin Diagnostic Services is on the CGHS panel as an empanelled diagnostic in Visakhapatnam, with Non-NABH accreditation. CGHS beneficiaries — serving central government employees, pensioners, and their dependents — can avail treatment here at CGHS rates with a valid CGHS card.

Dolphin Diagnostic Services is not currently NABH accredited. Accreditation may have expired or been withdrawn. The facility is still empanelled under CGHS for cashless treatment at standard CGHS rates.

All diagnostic investigations at Dolphin Diagnostic Services require a referral from your CGHS wellness centre or the treating empanelled hospital specifying the tests needed. Carry your CGHS card and referral letter.

Dolphin Diagnostic Services is located at 18-1-18, KGH Down Road, Maharani Peta, Visakhapatnam, Andhra Pradesh 530002, India, PIN 530002, Visakhapatnam. You can reach them at 8790456290. Get directions via Google Maps.
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