Drishtipunj Eye Hospital Pvt Ltd

I am deeply concerned about the extremely poor management and arrangements at Drishti Eye Punj, Patna. Patients face extensive waiting times, often spending hours before consultation or procedures. There is a lack of accountability, and no proper response is provided to queries. The entire process, from appointment to operation, causes unnecessary stress. The behavior of both doctors and staff is not satisfactory, and needs immediate attention. I would strongly advise against visiting this hospital

I came to Drishtipunj Eye Hospital for my mother’s treatment. Although this is called a private hospital, the overall system and management feel very similar to a government hospital. The working process is extremely slow. Even for a very small task, you may end up wasting the entire day. You might think the hospital is crowded because the doctors are very good, but the reality is different. A large crowd is created by promising free treatment under Ayushman Bharat, and later patients are charged money at almost every step. There is also a serious lack of transparency. Patients are not clearly informed about which doctors are available, who is sitting on duty, or who will examine them. In my case, I paid in cash, but after talking to other patients, I learned that many came here expecting free treatment under Ayushman Bharat. However, they were charged heavily for tests, lasers, and other procedures. Only a small discount is given in the name of surgery. Considering all this, it is better to go to IGIMS or AIIMS Eye Department for treatment instead of coming here.

I had a very positive experience at this eye hospital. The doctors are highly skilled, polite, and patient-friendly. They explained my eye problem clearly and suggested the right treatment. The staff members were cooperative and well-trained, making the entire process smooth and comfortable. The hospital is clean, well-maintained, and equipped with modern technology. Appointments were managed on time, and the overall service was excellent. I am very satisfied with the care I received and would highly recommend this hospital to anyone seeking quality eye treatment. If you want a short review, student-style, or Google review format, tell me and I’ll adjust it 😊

Have been here for more than 2 and half hours. Haven't processed even the second step. I am still waiting. Don't know what the doctors are doing. I mean it's pretty crowded and asking the patient to wait for 2 to 3 hours time is just annoying. They could give us timing. Moreover during the interval you can't even leave or else who knows how long will it take for your turn to come.