Apex Hospitals Kandivali

Extremely good service from top to bottom... Hospital Premises found clean and well maintained. Check up and all other things done on time without single miss. Overall Happy with Services.. Thanks for tremendous hospitality 👍

I wanted to share the worst services provided by the hospital staff during the birth of our child. Below are the points where in there were multiple accidents that took place in month of October. 1. Day One, my wife was pricked 11 times by Dr.Shruti Tiwari for regional anesthesia injection in the spine since it was a C-Section delivery. This was the first unprofessional service provided by the doctor who's on the panel at Apex Hospital. Literally, ridiculous! 2. The room allocated for post pregnancy checkups/follow-ups had multiple cockroaches running since Day-1. I've never seen any cockroaches running in any government hospital. 3. Day Two, the lunch served to my wife had hair in one of the vegetables. Later on, she never ate anything from the hospital food mess for the post 3days. 4. We did ask for a room change since the amount of cockroaches were non stop on high demand. We were shifted to a new room, later on turned out to be a physio therapy room with an old machine kept in the corner of the window side. There were no rooms available instead of pre-informing the hospital head admin Mr. Sunil Amberkar well in advance (thrice) before admission. This is lack of basic hygiene services in the hospital. Responsive time in the new allocated room was way too high, a person may lose his life due to such delayed response. 5. The pharmacist in the pharmacy was rude and threw unethical comments to pay for traveling charges of a medicine which should have been taken care of the hospital / pharmacy well in advance. If there are any lack of medicines in the hospital, why should a patient pay for traveling charges? Ideally speaking if you are low on stock of required medicines then you fail in your demand and supply forecasting, 6. Few of the Nurses in Apex Hospital had rude behavior traits, compared to the nurses of the another hospital which we got admitted to, post discharge. 7. Finally, we have still not received our corrected revised birth certificate of our child from BMC office, due to the enormous wrong entries passed by the hospital nurse Suruchi. It's almost 3 months now and the incident where I found out the first mistake was that the building name in the address was mentioned wrong. While generating a request for Aadhar, later on turned to be another mistake where in incomplete entry passed by the nurse for me and my wife's name (Aadhar provided, then too you cannot simple copy paste?). This has been a harassment case towards me and my family. Avoid going to Apex Hospitals as this has been a mental torture to me and my family!

All the staff here are very knowledgeable and very good. Whatever problem or difficulty the patient has, they always help and take great care of the patient. Thia nursing staff Nilima,Divya ,deepali, pooja,ruby,suruchi and billing staff rajshree shahu and sruti jha, Namrata Kamble mam thank u so much👍👍

I had an average experience here during my mother’s hospitalization. The nursing staff were very good and provided excellent service. However, the investigation doctors did not have fixed visiting times, which I really did not like. Additionally, at the time of discharge, a dietician consultation charge was added without any prior information. A diet plan was provided without even checking the patient, which felt completely unreasonable and unprofessional. This was quite disappointing.