Apex Multispeciality Hospital - Borivali

Absolutely bad experience. Staff is having fun and busy in mischief instead of tending to the patients. The doctors assigned are never on time. They give time of 2:30pm and don't come till 6:30pm or so. Utterly wasting patient's and their relative's time. When the staff is asked about the the doctor's whereabouts,they reply once that the doctor is coming and on any subsequent questions reply rudely "Abhi thodi der pehle to bataya ayenge, wapis alag kya bataye?", instead of actually trying to find out when the doctor will be available. The doctors are any better either. Not single one seemed professional. There's a type of discipline doctors tend to have which is absent in the doctors of this hospital. Cleanliness also has to be focused on by the relatives of the patient. The staff while removing glass bangles suggested breaking then as they won't come out but did not take care that small glass bits don't scatter around. To remove the scattered glass while cleaning the blankets, one of the blankets happened to fall on the ground, which the staff was going to put on the patient, but I had to intervene and make them replace (which I still don't know whether they did or not as I had to go get medicine and then back home). The doctors seem to be bad in their work as well. On second opinion of MRI reports, we found that the medicine prescribed by Apex hospital doctors would be of no use and better medication was prescribed to use. Utter disregard for patient's family and their time. Hope no one has to ever visit this hospital and it shuts it's business down. Waste of money as well as time.

The staff was too supportive, surgery went smooth. Some miss communication happened between and my pateint need to suffer physical exertion for it. But the hospital handled it very nicely and was supportive from day one. Ward staff both day and night were very calm and cooperative. Thank you

I had excellent experience in Apex Multispeciality hospital Borivali east. The hospital is exceptionally well-organized, clean, and equipped with advanced medical technology, which gives patients great confidence from the moment we enter. doctor Samarjeet bansal is highly experienced and take time to listen, explain diagnoses clearly, and guided my mom with genuine care. The nursing staff is equally outstanding—polite, attentive, and always available to help with a smile. Every department, from reception to diagnostics, operates smoothly and efficiently, ensuring minimal waiting time. What truly stood out was the hospital’s commitment to patient comfort and safety. The environment is hygienic, the facilities are well-maintained, and the staff follows all necessary protocols with utmost diligence. The overall patient experience is exceptional, making this hospital one of the best choices for comprehensive and reliable Healthcare. Mr Vikas from Tpa was equally Helpful with cashless procedure I thank him from bottom of my heart and always remain grateful for the smooth experience with regards to insurance I highly recommend this hospital to anyone seeking quality medical treatment under one roof. Their dedication, expertise, and compassion make a real difference.

Apex Hospital truly sets the standard for exceptional healthcare. From the moment you step in, the staff greets you with warmth and professionalism, making patients feel comfortable and cared for. The doctors are highly skilled, attentive, and take the time to explain treatments clearly, ensuring confidence in every decision. The nursing team is compassionate and responsive, always going the extra mile to support recovery.