Dr D Y Patil Hospital & Research Centre
Facility details
Address
Sector 5, Nerul, Navi Mumbai, Maharashtra 400706, India
400706
Hours
Open 24 hours
Reviews from Google
You said: This hospital operates under charitable funding, yet arbitrary and unfair practices are openly carried out here. Recently, when I tried to click photos for writing a review, the security guard forced me to delete them. The most shocking part is that the staff themselves take patients’ mobile phones and write reviews on their behalf. The behavior and treatment given to patients here is extremely poor. Although the services and facilities are funded by government money and taxpayers like me, the attitude towards patients is very disrespectful. There is a lot of favoritism and unfair practices, especially for X-ray and other ground floor services. Known persons are given priority numbers, and in some cases, people are asked for unofficial payments (“tea money”) to move ahead in the queue. Earlier, when I directly complained to the management about an eye doctor, only then did I receive proper service. On 6th February, I was again forced to approach the management and submit a written application for my patient’s treatment (attached). For the past three years, I have been visiting this hospital for various treatments and services. Medicines are often prescribed unnecessarily. In the female ward, since many patients do not raise complaints, nurses behave carelessly and sometimes rudely. They do not properly monitor medication schedules, and if questioned, they respond with threats or arguments. Due to such behavior, I had to take my patient home. The security guards and staff are extremely rude and arrogant. Each time, I have had to control the situation by warning them that I would file complaints with the management. Fake and manipulated reviews are being written in bulk by making patients stand in line and write them. Overall, this is a very poorly managed hospital with unsatisfactory services and inexperienced doctors.
The radiology department is very good. The staff are kind, helpful, and explain everything clearly. The tests are done carefully, and reports are given on time. The department is clean and organized. The only thing is, the time taken for certain pre tests/post tests is wau too long. Overall, it gives very good service to patients.
Dr Dy patil Hospital is a great place for health care. The facilities are very good. The rooms are clean and bright. There are many doctors and nurses And Staff who help patients with care and kindness. The hospital has modern equipment for tests and treatments. It is easy to get help when you need it. Overall, Dy patil Hospital is a wonderful place for health services!
My name is Ranjit. My younger brother met with an accident in which his C6–C7 spine was damaged. The surgery was performed successfully, and his overall health condition is stable, though his lower body remains paralyzed. After 48 days, he was discharged. During this entire period, I personally observed everything. The hospital has many positive aspects, including support through government Yojana schemes, good cleanliness, and helpful housekeeping staff. The nursing staff (both sisters and brothers) are kind, dedicated, and hardworking. However, there is a shortage of nursing staff compared to the patient ratio, which should be improved. In the Neurology department, my personal experience was mixed. Some doctors are well-qualified academically but lack empathy and proper behavior, and at times patients are not treated with basic human sensitivity. This is not only my experience—I can confidently say that not a single patient or guardian treated under the Neurology department would deny this. A special mention and heartfelt thanks to Dr. Sayalee (Neurology). On the second day itself, I had decided to transfer my brother to another hospital due to the behavior of some doctors. However, Dr. Sayalee madam gave us hope, support, and confidence, which made us continue the treatment here. Once again, thank you to everyone involved in my brother’s care and support.
D Y Patil Hospital is well equipped with modern facilities. Patients can avail treatment here under various government schemes.
You said: This hospital operates under charitable funding, yet arbitrary and unfair practices are openly carried out here. Recently, when I tried to click photos for writing a review, the security guard forced me to delete them. The most shocking part is that the staff themselves take patients’ mobile phones and write reviews on their behalf. The behavior and treatment given to patients here is extremely poor. Although the services and facilities are funded by government money and taxpayers like me, the attitude towards patients is very disrespectful. There is a lot of favoritism and unfair practices, especially for X-ray and other ground floor services. Known persons are given priority numbers, and in some cases, people are asked for unofficial payments (“tea money”) to move ahead in the queue. Earlier, when I directly complained to the management about an eye doctor, only then did I receive proper service. On 6th February, I was again forced to approach the management and submit a written application for my patient’s treatment (attached). For the past three years, I have been visiting this hospital for various treatments and services. Medicines are often prescribed unnecessarily. In the female ward, since many patients do not raise complaints, nurses behave carelessly and sometimes rudely. They do not properly monitor medication schedules, and if questioned, they respond with threats or arguments. Due to such behavior, I had to take my patient home. The security guards and staff are extremely rude and arrogant. Each time, I have had to control the situation by warning them that I would file complaints with the management. Fake and manipulated reviews are being written in bulk by making patients stand in line and write them. Overall, this is a very poorly managed hospital with unsatisfactory services and inexperienced doctors.
The radiology department is very good. The staff are kind, helpful, and explain everything clearly. The tests are done carefully, and reports are given on time. The department is clean and organized. The only thing is, the time taken for certain pre tests/post tests is wau too long. Overall, it gives very good service to patients.
Dr Dy patil Hospital is a great place for health care. The facilities are very good. The rooms are clean and bright. There are many doctors and nurses And Staff who help patients with care and kindness. The hospital has modern equipment for tests and treatments. It is easy to get help when you need it. Overall, Dy patil Hospital is a wonderful place for health services!
My name is Ranjit. My younger brother met with an accident in which his C6–C7 spine was damaged. The surgery was performed successfully, and his overall health condition is stable, though his lower body remains paralyzed. After 48 days, he was discharged. During this entire period, I personally observed everything. The hospital has many positive aspects, including support through government Yojana schemes, good cleanliness, and helpful housekeeping staff. The nursing staff (both sisters and brothers) are kind, dedicated, and hardworking. However, there is a shortage of nursing staff compared to the patient ratio, which should be improved. In the Neurology department, my personal experience was mixed. Some doctors are well-qualified academically but lack empathy and proper behavior, and at times patients are not treated with basic human sensitivity. This is not only my experience—I can confidently say that not a single patient or guardian treated under the Neurology department would deny this. A special mention and heartfelt thanks to Dr. Sayalee (Neurology). On the second day itself, I had decided to transfer my brother to another hospital due to the behavior of some doctors. However, Dr. Sayalee madam gave us hope, support, and confidence, which made us continue the treatment here. Once again, thank you to everyone involved in my brother’s care and support.
D Y Patil Hospital is well equipped with modern facilities. Patients can avail treatment here under various government schemes.
CGHS rates
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Dr D Y Patil Hospital & Research Centre is a CGHS empanelled hospital in Navi Mumbai. As a facility empanelled under the Central Government Health Scheme, it provides healthcare services to CGHS beneficiaries including central government employees, pensioners, and their dependents.
This facility is quality and patient safety certified by the National Accreditation Board for Hospitals. Accredited facilities are periodically reviewed to ensure they maintain standards of patient care and safety.
As a CGHS empanelled hospital in Navi Mumbai, Dr D Y Patil Hospital & Research Centre accepts referrals from CGHS wellness centres for inpatient and outpatient treatment. Emergency cases can be treated without prior referral.
Data last verified: . Empanelment data sourced from the official CGHS website (cghs.mohfw.gov.in). Updated 2026.
Emergency: Visit Dr D Y Patil Hospital & Research Centre directly without a referral. Carry your CGHS card (plastic or e-card) and any medical records.
Planned treatment: Obtain a referral from your designated CGHS wellness centre in Navi Mumbai before visiting. The referral is valid for the specific treatment mentioned.
Cashless treatment: Available at CGHS-approved rates. As a NABH-accredited facility, Dr D Y Patil Hospital & Research Centre may offer higher CGHS package rates compared to non-accredited hospitals.
In Maharashtra: Dr D Y Patil Hospital & Research Centre is one of the CGHS empanelled facilities in Maharashtra, which also has facilities in Mumbai, Thane, Vasai-Virar, Nagpur, and 5 other cities. Any CGHS beneficiary can use this facility with a valid referral.
Other CGHS Hospitals Near Dr D Y Patil Hospital & Research Centre
5- TTerna Speciality Hospital & Research Centre~1.3 km
- SShushrusha Heart Care Centre & Speciality Hospital~1.8 km
- CCentre for Sight Nerul A Unit of New Delhi Centre for Sight Ltd~1.9 km
- SSai Drishti Hospital~2.4 km
- MMpct Hospital~2.7 km
Distances are approximate, calculated in a straight line.