Suraksha Diagnostics PVT LTD

My experience at Suraksha Diagnostic Centre, Guwahati was extremely disappointing. Every patient who visits a diagnostic centre usually comes with an urgent medical concern and expects timely service. Unfortunately, the management of patient flow at this centre was very poor. Despite arriving on time, we were asked to wait for a long period without any clear communication regarding our turn. The waiting time was excessive and no proper explanation was provided by the staff. For a healthcare facility, such delays can be very stressful for patients and their families. Additionally, the front office staff appeared quite inefficient and lacked adequate knowledge about the procedures and appointment system. When we asked for information or clarification, the responses were unclear and unhelpful. It seemed that the staff were not properly trained to handle patient queries or manage the queue effectively. I hope the management of Suraksha Diagnostic Centre, Guwahati takes this feedback seriously and works on improving their staff training, patient handling, and overall service efficiency so that future patients do not have to face the same inconvenience.

I recently visited Suraksha Diagnostic Centre and had an outstanding experience, thanks to the amazing staff member Pinky Bohra. From the moment I arrived, Pinky greeted me with a warm smile and made the entire process smooth and stress-free. She explained every step clearly, handled my queries patiently, and ensured quick results without any delays. The centre is clean, efficient, and professional, but Pinky's dedication truly stood out – she went above and beyond to make me feel comfortable. Highly recommend Suraksha, especially.

I visited several times in Surasksha Diagnastic at Christian Basti, Guwahati. The Staffs are very amicable,kind and helpful. "Specifically, the friendly behavior of Mr. KABIR DAS Ji is very impressive". Receptionists are also very kind and helpful. Doctors are experienced, cool behaved. I highly recommend all to vsit Suraksha. Thanks Suraksha & your valuable Staffs.

Very slow and inefficient service. Do not visit if you are in a hurry. Lot of unnecessary delays and staff is not helpful. Avoid at all costs if you want quick service.