Epitome Kidney Urology Institute and Lions Hospital

I would like to express my deepest gratitude and sincere appreciation to Epitome Kidney Urology Institute & Lions Hospital for providing outstanding care and support during kidney transplant treatment and other related medical services. The hospital’s infrastructure, hygiene standards, and patient-centric approach truly reflect excellence in healthcare. Every department worked with remarkable coordination, ensuring a smooth, safe, and reassuring experience throughout the treatment process. A very special thanks to Dr. Ajay Kher, whose expertise, dedication, and calm guidance made a life-changing difference. His professionalism, clear communication, and compassionate approach gave us confidence and hope at every step. I would also like to extend heartfelt appreciation to Transplant Coordinator Mr. Girish Sir, who played a crucial role in managing the entire transplant process so efficiently. His constant support, guidance, and availability made a complex journey much easier for our family. Epitome Kidney Urology Institute & Lions Hospital truly stands out as one of the best centers for kidney transplant and urology care. I am extremely thankful to the entire medical and support team for their commitment, care, and kindness. Highly recommended for anyone seeking trusted and advanced kidney treatment.

Very disappointing experience at the Eye Department (3rd Floor). The receptionist was extremely rude and spoke disrespectfully to my mother when she accidentally placed her card on the register. She often behaves this way with other patients too — anyone who asks her something gets an impolite response. She also arrives late, making patients wait for long, and then tells everyone to “stand according to who came first,” which causes complete chaos since there’s no proper token system. Hospitals are meant to treat patients with kindness and discipline, not arrogance. I really hope the management looks into this and ensures better behaviour and organization in the Eye Department.

I had a really good experience here! The staff was incredibly kind and helpful, making everything so much easier. The facilities were also very clean and well-maintained. I truly appreciate their professional and caring approach. Highly recommend! 😊👍✨💯

This is perfect for a personal card or a quick message to staff. To the wonderful doctors, nurses, and staff, Thank you all for your incredible kindness and excellent care. A special thank you to Himansi, the dietician, and Saadam from the TPA team for their wonderful support. Your thoughtful and caring behavior made a difficult time much easier. With sincere gratitude, [Ravinder Attry Delhi Police]