HCGEKO Cancer Centre

The ambiance of the SCG Cancer Center is very good, and the treatment process along with the operation team is excellent. My patient was admitted to the day care unit, and although we had to wait almost the entire day, the medical services provided were satisfactory. However, we observed that the washrooms were not maintained properly. They need significant improvement and should have constant attendance, especially in the female washroom. Overall, I would rate the center 4 out of 5 for medical services, but the washroom facilities deserve only 3 out of 5.

Dear Team at HCG Cancer Centre, Kolkata, I would like to express my sincere gratitude and appreciation for the exceptional care and support provided to me during his treatment at HCG Cancer Centre, Kolkata. From the moment of admission, I was deeply impressed by the hospital’s infrastructure, cleanliness, and well-organized arrangements. Every process was smooth, transparent, and patient-friendly, which greatly reduced my anxiety during a very difficult time. The doctors demonstrated outstanding medical expertise, professionalism, and compassion. They took the time to explain the diagnosis, treatment plan, and procedures clearly, patiently addressing all my concerns and giving me confidence and hope throughout the journey. Equally commendable is the behavior and dedication of the nursing staff and support team. Their kindness, attentiveness, and prompt assistance made a huge difference to my comfort and recovery. Every staff member treated me with respect, empathy, and genuine care. Overall, my experience at HCG Cancer Centre, Kolkata has been truly reassuring and positive. The combination of excellent medical capability, compassionate staff, and world-class infrastructure makes HCG a place we trust wholeheartedly. Thank you for your tireless efforts and for delivering care that goes beyond treatment. I am deeply grateful. Warm regards, **Durgadas Banerjee**

I am extremely disappointed with the service at Suraksha Diagnostic. The overall experience was highly unprofessional and frustrating. The staff behavior was careless and unresponsive. Despite waiting for a long time, there was no proper communication or update regarding delays. The management seems poorly organized, and patient handling is completely unsatisfactory. Basic courtesy and professionalism were clearly missing. The reports were delayed without any proper explanation, and no one took responsibility. For a diagnostic center that claims to provide quality healthcare services, this level of negligence is unacceptable. I would strongly advise others to think twice before choosing Suraksha Diagnostic. There are many better diagnostic centers that value patients' time, money, and health.

I visited HCG Cancer Centre, Kolkata for my medical treatment and submitted my insurance documents for a cashless claim. Unfortunately, my cashless claim was rejected initially, which was extremely stressful for me. During this difficult phase I came in contact with Mr. Sanjit Haldar from the Corporate and Insurance Mediclaim Department and his support completely changed my experience. Mr. Sanjit Haldar took the time to speak with me personally and carefully reviewed all my medical reports and prescriptions in detail. At first, I was surprised to see how thoroughly he was going through the documents, almost like a doctor. Later, I understood that he wanted to clearly understand the medical condition and insurance aspects before proceeding further. His approach was highly professional, responsible, and patient-centric. Despite my claim being rejected earlier, Mr. Sanjit Haldar personally took ownership of my case. He prepared the required declaration and ensured that my rejected case was reviewed properly and approved. I felt truly satisfied and relieved after interacting with him. His way of communication, calm attitude, and respectful behavior clearly reflect that he is not only an excellent professional but also a genuinely good human being. Before visiting HCG Cancer Centre, I had faced the same rejection for the same reason at Apollo Hospital, Bangalore. However, after my case was approved at HCG due to Mr. Sanjit Haldar’s personal care and guidance, I returned to Apollo Hospital and successfully received my cashless claim there as well. This clearly shows his deep understanding of corporate insurance and mediclaim processes. Such a great man—thank you so much, Sanjit Sir. Apart from my own experience, I noticed his exceptional behavior with other patients and their families. He was polite and patient with everyone, frequently leaving his chair to help people personally. I also observed him using his own mobile phone to order food for patients and helping others by arranging transportation. Seeing such dedication, empathy, and humanity in a hospital employee is truly rare. At one point, I told him, “Sir, you are a very good human being. You help everyone so sincerely.” His humble reply was, “This is my duty.” That response says everything about his character. I strongly recommend this hospital for cancer treatment, HCG Cancer Centre, Kolkata. Sanjit and his team are truly fabulous, and HCG is fortunate to have such a dedicated professional.

My experience here is very good. My husband was treated under Doctor Rajeev Sharan and the way he explained us everything in details and treated him with utmost care was overwhelming. Also, all the staffs, nurses, admin people were very polite, humble and friendly especially Mr Nayan who gave his utmost care while all the dressings and he was very good at his work. I thank all the team for their help and many thanks to Mr Partha for being so active and keeping patience and informing us and connecting us with everywhere very smoothly.

The ambiance of the SCG Cancer Center is very good, and the treatment process along with the operation team is excellent. My patient was admitted to the day care unit, and although we had to wait almost the entire day, the medical services provided were satisfactory. However, we observed that the washrooms were not maintained properly. They need significant improvement and should have constant attendance, especially in the female washroom. Overall, I would rate the center 4 out of 5 for medical services, but the washroom facilities deserve only 3 out of 5.

Dear Team at HCG Cancer Centre, Kolkata, I would like to express my sincere gratitude and appreciation for the exceptional care and support provided to me during his treatment at HCG Cancer Centre, Kolkata. From the moment of admission, I was deeply impressed by the hospital’s infrastructure, cleanliness, and well-organized arrangements. Every process was smooth, transparent, and patient-friendly, which greatly reduced my anxiety during a very difficult time. The doctors demonstrated outstanding medical expertise, professionalism, and compassion. They took the time to explain the diagnosis, treatment plan, and procedures clearly, patiently addressing all my concerns and giving me confidence and hope throughout the journey. Equally commendable is the behavior and dedication of the nursing staff and support team. Their kindness, attentiveness, and prompt assistance made a huge difference to my comfort and recovery. Every staff member treated me with respect, empathy, and genuine care. Overall, my experience at HCG Cancer Centre, Kolkata has been truly reassuring and positive. The combination of excellent medical capability, compassionate staff, and world-class infrastructure makes HCG a place we trust wholeheartedly. Thank you for your tireless efforts and for delivering care that goes beyond treatment. I am deeply grateful. Warm regards, **Durgadas Banerjee**

I am extremely disappointed with the service at Suraksha Diagnostic. The overall experience was highly unprofessional and frustrating. The staff behavior was careless and unresponsive. Despite waiting for a long time, there was no proper communication or update regarding delays. The management seems poorly organized, and patient handling is completely unsatisfactory. Basic courtesy and professionalism were clearly missing. The reports were delayed without any proper explanation, and no one took responsibility. For a diagnostic center that claims to provide quality healthcare services, this level of negligence is unacceptable. I would strongly advise others to think twice before choosing Suraksha Diagnostic. There are many better diagnostic centers that value patients' time, money, and health.

I visited HCG Cancer Centre, Kolkata for my medical treatment and submitted my insurance documents for a cashless claim. Unfortunately, my cashless claim was rejected initially, which was extremely stressful for me. During this difficult phase I came in contact with Mr. Sanjit Haldar from the Corporate and Insurance Mediclaim Department and his support completely changed my experience. Mr. Sanjit Haldar took the time to speak with me personally and carefully reviewed all my medical reports and prescriptions in detail. At first, I was surprised to see how thoroughly he was going through the documents, almost like a doctor. Later, I understood that he wanted to clearly understand the medical condition and insurance aspects before proceeding further. His approach was highly professional, responsible, and patient-centric. Despite my claim being rejected earlier, Mr. Sanjit Haldar personally took ownership of my case. He prepared the required declaration and ensured that my rejected case was reviewed properly and approved. I felt truly satisfied and relieved after interacting with him. His way of communication, calm attitude, and respectful behavior clearly reflect that he is not only an excellent professional but also a genuinely good human being. Before visiting HCG Cancer Centre, I had faced the same rejection for the same reason at Apollo Hospital, Bangalore. However, after my case was approved at HCG due to Mr. Sanjit Haldar’s personal care and guidance, I returned to Apollo Hospital and successfully received my cashless claim there as well. This clearly shows his deep understanding of corporate insurance and mediclaim processes. Such a great man—thank you so much, Sanjit Sir. Apart from my own experience, I noticed his exceptional behavior with other patients and their families. He was polite and patient with everyone, frequently leaving his chair to help people personally. I also observed him using his own mobile phone to order food for patients and helping others by arranging transportation. Seeing such dedication, empathy, and humanity in a hospital employee is truly rare. At one point, I told him, “Sir, you are a very good human being. You help everyone so sincerely.” His humble reply was, “This is my duty.” That response says everything about his character. I strongly recommend this hospital for cancer treatment, HCG Cancer Centre, Kolkata. Sanjit and his team are truly fabulous, and HCG is fortunate to have such a dedicated professional.

My experience here is very good. My husband was treated under Doctor Rajeev Sharan and the way he explained us everything in details and treated him with utmost care was overwhelming. Also, all the staffs, nurses, admin people were very polite, humble and friendly especially Mr Nayan who gave his utmost care while all the dressings and he was very good at his work. I thank all the team for their help and many thanks to Mr Partha for being so active and keeping patience and informing us and connecting us with everywhere very smoothly.