Rashtriya Sant Tukdoji Maharaj Cancer Hospital and Research Centre

Hospital managment is good and working and facility is very good my grandma is admitted for 1 month 10 year ago and now my uncle is also admitted there since this hospital under government so it is very good to experience that environment and canteen facility is fine and seperate ward for paitents which contains twi patient's and treatment feels us satisfactory . Chemotherapy under government hospital in this hospital🏥 is very good if you need any help for cancer patient must visit there,,,

Excellent services and quick responses. Dr. Kela and his team did a great job

Subject: Urgent Attention Required: Improvement in Staff Behavior and Pharmacy Services at Rashtrasant Tukadoji Cancer Hospital and Research Centre, Nagpur Dear Management Team, I hope this letter finds you well. I am writing to bring to your attention some concerning issues regarding the operations and services provided at Rashtrasant Tukadoji Cancer Hospital and Research Centre, Nagpur. Firstly, there seems to be a noticeable deficiency in the manner in which the staff interacts with patients. Patients have reported instances of staff members communicating in a rude and aggressive manner, rather than with the empathy and understanding one would expect in a healthcare setting. This not only affects the overall patient experience but also undermines the trust and confidence patients have in the hospital's services. Additionally, there have been frequent complaints regarding the pharmacy services. Patients have faced difficulties in obtaining prescribed medications, with stocks often running out or delays occurring in replenishing them. When approached for assistance, pharmacy staff members have been dismissive, stating that it is not their responsibility to address such concerns. These issues reflect poorly on the hospital's reputation and raise serious questions about the effectiveness of our management systems. It is imperative that immediate steps are taken to rectify these shortcomings and ensure that our patients receive the high-quality care and support they deserve. Therefore, I urge the management to prioritize the following actions: 1. Conduct comprehensive training programs for all staff members focusing on communication skills, empathy, and patient-centered care. 2. Implement robust inventory management protocols to ensure the availability of essential medications at all times. 3. Foster a culture of accountability where staff members take ownership of their roles and responsibilities, including addressing patient concerns promptly and professionally. By addressing these concerns proactively, we can uphold the hospital's commitment to excellence and ensure that every patient receives compassionate care of the highest standard. Thank you for your attention to this matter. I look forward to seeing positive changes implemented soon. Sincerely, Nitin Tiwari Thank you, Rashtrasant Tukadoji Cancer Hospital and Research Centre, Nagpur

The behavior of the doctors is very good, but the staff is very useless and poor. The staff needs a lot of improvement.