Saran Hospital and Institute of Paramedical Sciences

I am writing to formally express my dissatisfaction with the service and treatment I received at Saran Hospital, specifically concerning the management of Outpatient Department (OPD) patients. I visited the hospital for an OPD consultation, but I was disheartened by the unprofessional behavior and lack of organization I encountered. The staff, including those at the reception, displayed a shocking level of irresponsibility in addressing patient concerns. Despite raising my issues with multiple hospital personnel, including reception staff, there was no effort made to resolve the situation or improve the service. It is deeply disappointing that my concerns were not taken seriously, and I was left feeling neglected. The management of OPD appointments also seems to be poorly handled, as there was no clear system in place to ensure patients are seen in a timely and efficient manner. The overall attitude of the staff lacked empathy, and the hospital’s approach to patient care was unprofessional and disorganized. As a patient, I expect to be treated with respect and care, and I trust that any issues or concerns raised will be dealt with promptly and professionally. Unfortunately, this was not the case during my visit to Saran Hospital. I kindly request that you review your hospital's protocols, staff training, and overall patient management to ensure that such issues do not continue in the future.

I had a great experience at this hospital! The staff was very helpful and the doctors were very professional.The hospital is also very clean and well-maintained. I'd definitely recommend this hospital to others. 😊"

I have visited this hospital doctor sir talk very politely and sir visit the patient daily in morning and evening and the hospital staff is so cooperative. Sir explain everything to the patient attendent for his welfare I'm so happy by this hospital services.thxx to sir and his staff.

I had a very good experience at this hospital. The doctors were highly professional and explained everything clearly. The nursing staff was caring, polite, and always ready to help. The hospital was clean and well-maintained. The treatment provided was effective, and I felt safe and comfortable throughout my stay. Thank you to the entire team for your excellent service and support.