Giridhar Eye Institute PVT LTD

We had a wonderful experience at the hospital. The staff are genuinely caring ,making the whole process easy and comfortable. The place is well-organized, clean, and everything is done smoothly without any delay. Our doctor, Dr. Abhilash Nair is very good in explaining the issues in detail with us. His opinion and treatment is very good. Overall the hospital maintains high level of quality in everything that is done. Susy Soman

The security staff did not permit two bystanders to accompany my 5-year-old patient, which is quite challenging as young children typically require additional parental support. Moreover, this rule is not being applied consistently. While we were denied entry, we observed that some other patients were allowed to enter with two bystanders. This inconsistent enforcement feels unfair and causes significant inconvenience. Additionally, there is no proper waiting area for bystanders outside the Paediatric Building. Many of us were forced to wait for 2–3 hours without basic facilities such as chairs, proper shelter, or seating arrangements. This is especially difficult for families with young children or elderly members. Appropriate measures be taken to ensure atleast consistent enforcement of entry rules and to provide basic waiting facilities outside the Paediatric Building for the comfort and safety of visitors.

The security staff didn't allow two bystanders with our 7 years old patient, who needs to be taken care of by both the parents. Previously, when the Paediatrics Department was located in the old building, two bystanders were allowed. Moreover, there were no basic facilities for the bystanders to wait outside the Paediatrics building. They should have provided at least some chairs as we have to wait outside for hours. We would appreciate appropriate measures being taken to address these issues and prevent such inconveniences in the future.

I underwent eyelid surgery at Giridhar Eye Institute, and I’m extremely happy with the outcome. After my accident, I was worried I might never look the same again, but now there’s barely a visible mark. The result exceeded my expectations. The overall experience was excellent. Everyone — from the reception staff to the surgeon — was kind, professional, and genuinely supportive. Even though the emergency department was quite busy, the team remained attentive and compassionate throughout. I also had a very smooth experience with the insurance process, which was handled efficiently and without hassle. Highly grateful for the care I received.